The Uniplaces service fee is a one-time fee we charge to make it possible for us to offer you extra protection and support:
- Free withdrawal of booking requests before the landlord accepts (learn more about it here);
- 24-hour safety period to inform us if the place doesn't match the description (read more about it here);
- Customer care in several languages, 6 days a week (Mon-Sat).
Along with your first month's rent, the one-time service fee is charged to your credit card or PayPal account when the booking request is paid and confirmed.
Our service fee isn't a fixed value; it's calculated based on the first month's rent. You'll know what your service fee is when you're sending a booking request.