Uniplaces provides multiple payment options, from credit cards (covering VISA, Mastercard, VISA Electron, Maestro and American Express) to Paypal, to local payment options like IDEAL (available in the Netherlands) and SOFORT (available in Germany, Austria, Belgium, Netherlands and France).
Credit card and Paypal payments are immediately processed, but all payments via SOFORT or IDEAL require an authorisation from your bank. This authorisation can take from 2 to 6 business days (sometimes even longer, depending on your bank). For security purposes, Uniplaces can only notify the landlord of a new booking request after receiving the bank's authorisation. You do not need to do anything while your payment is being processed.
In case you find your funds being held by the bank but did not receive an email about your booking request (which means your last email was regarding your payment being processed), it just means Uniplaces has not yet received the notification from the bank.
For more information on SOFORT, please visit here.
For more information on IDEAL, please visit here.