If you are having an issue when signing up or sending a booking request on Uniplaces, one of the most common solutions is to clear your cache and cookies. Doing so may very likely solve your problem. Here's how you can do it:
What are these cache and cookies?
A cookie is a file that contains some user data related to your website usage. These cookies are stored in your cache; a temporary data storage space stored in your device. We use this to provide you with the best experience when using our website.
Why should I clear them?
Cookies store some data of your previous online sessions. For this reason, they can become outdated when we update something on our website. This may cause some issues or unwanted behaviour that can be solved by clearing your cache and cookies.
How do I clear my cache and cookies?
The way you clear your cache and cookies will change depending on the web browser you use. Here are the guides to clear cache and cookies in some of the most common browsers:
In case you use Google Chrome, you can try a third-party extension called Clear Session that will retain your data and login information from every website so you don’t have to log in again after clearing your cache. In case you use Firefox, try the Clear Site Cache extension that is similar to Chrome’s.
If you don’t use any of these browsers, please try to find how to clear your cache and cookies on your browser's help centre. If you can’t find this information, try to use one the browsers above.
Please contact us here if the problem persists even after you have cleared your cache and cookies.