When you are having an issue when signing up or sending a booking request on Uniplaces.com, one of the most common solutions is to clear your cache and cookies. Doing this can be a crucial step in your problem or it can solve it altogether. Let us show you how to do it.
What are these cache and cookies?
A cookie is a file that contains some user data related to your website usage. These cookies are stored in your cache that is a temporary data storage space inside your device. We use this to provide you with the best performance when you are using our website.
Why should I clear them?
As we said, cookies store some data of your previous online sessions and for this reason, they can become outdated when we update something on our website. This may cause some issues or unwanted behaviour that can be solved by clearing the cache and cookies.
How do I clear my cache and cookies?
The way you clear your cache and cookies will change from browser to browser. Here are the guides to clear cache and cookies in the most common browsers:
In case you use Google Chrome you can try a third-party extension called Clear Session that will retain your data and login information from every website so you don’t have to log in again after clearing your cache. In case you use Firefox, try the Clear Site Cache extension that is similar to the Chrome’s one.
If you don’t use any of these browsers please try to find how to clear your cache and cookies on your browser provider help centre. If you can’t find this information, try to use one the browsers above.
Please contact us here if the problem persists even after you clear your cache and cookies.