Uniplaces is an online marketplace for booking student accommodation. As such, it provides booking services for both users (who are seeking accommodation) and landlords (who wish to rent their accommodation to users). Please note that Uniplaces is an online marketplace; it does not itself let or rent accommodation to users directly.
At law, if you are a consumer, you have certain rights to cancel your agreement with Uniplaces to receive such booking services within a 14 day cooling off period following your agreement to these terms of service (please see clause 7 here for further details of these rights).
However, by using our services to book accommodation during these 14 days, you are requesting us to provide our services and, as a result, you will no longer have a right to cancel, under consumer law, from the time the booking is made (please see clause 7 here). You will still retain your contractual rights to cancel that are set out in clause 11.
Further, if you are using our services to book accommodation, you are likely to be required to pay a first rental payment (as defined in our Terms and Conditions) to your landlord via Uniplaces (who will receive it on behalf of the landlord and then send it onto them). This first rental payment is payable to your landlord and therefore is only repayable in accordance with your contractual rights to cancel that are set out in clause 11.
Before using Uniplaces, please make sure you carefully read our Terms and Conditions.