Uniplaces is committed to providing you with the best experience when renting your home to tenants from all over the world, while also protecting your personal information and privacy. We collect several information from you along the booking process:
When you sign up on Uniplaces
When you sign up on Uniplaces, we collect your email address and phone number. We will use them to get in touch with you several times during the booking process, such as whenever you receive a booking request from a tenant or in case a tenant ever cancels a booking.
When you verify your account
When creating your account, we collect the following information to verify you as a landlord:
- Phone number
- Email address
- A copy of your ID card, passport or driver's license
Your identification is used to verify your identity only, and will never be shared.
When you create a listing
When you're creating a listing on Uniplaces, we will collect information about you and your place, including:
- Your place's address
- House rules
- Your gender
- Your age bracket
- Family member details and pet information (in case you are a resident landlord)
- Tenant profile preferences
- Your place's availability
- Photos or free text you submit
If you leave a listing unfinished, we may call or email you to ask if you need our help completing it.
When you accept a booking request
As soon as you accept a booking request, your contact information (ie. your email address and phone number) will be shared with your tenant.
When we pay your rent
Whenever we transfer you the first month of rent — minus the Uniplaces commission — 48 hours after your tenants move in, we use the bank and billing details you provided (check how you can find them on your Personal Dashboard here). The details we collect specifically include:
- BIC/SWIFT code
- Billing address
- VAT number
We only share this information with our bank in order to process the amount we owe you.
Sometimes we also use your personal data for marketing purposes, such as sending you newsletters with tutorials, rental tips, rental market topics, and new releases from Uniplaces. We may also target you on advertising platforms, such as Facebook and Google, to promote marketing campaigns. We may also use the email address you provided when signing up on Uniplaces to send you surveys for market research purposes. You are free to unsubscribe from these promotional communications at any time.